Guest Relation Agent / Guest Relation Officer Jobs In Dubai 2023 | NH Collection

NH Collection

Guest Relation Agent / Guest Relation Officer Jobs In Dubai 2023 | NH Collection

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Job Description

The primary responsibility of a guest service agent / guest relation agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

  • A strong focus on customer service
  • Prior experience in hotel front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends and public holidays
  • Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred

To apply for this job please visit www.careerjet.ae.

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