Anantara
Guest Relations Manager Jobs In Dubai 2022 | Anantara
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Hiring Organization | Anantara |
Job Location | Dubai, United Arab Emirates |
Date Posted | Sep/09/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Guest Relations Manager Jobs In Dubai 2022 | Anantara
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Guest Relations Manager | Dubai, United Arab Emirates |
Job Responsibilities:
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meeting’s and pass on all information to team-members.
Job Requirements:
- College degree in hotel management or related field
- Previous experience in Front Office or Guest Services
- Excellent communication skills
- Experience with Front Office Systems
- Proficient in English, both written and spoken