Hiring
Swissotel Al Murooj Dubai
Guest Relations Supervisor Jobs | Swissotel Al Murooj Dubai Careers
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Responsibilities:
- Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.
- Responsible for extracting VIPs’ detailed information, preferences and habits before arrival, and share this information with relevant departments to create a personalized welcome and stay.
- Liaise with VIP parties, special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact upon arrival.
- Liaise with key departments (Housekeeping, Food & Beverage, Reservations and Sales) to ensure a smooth stay from arrival until departure.
- Ensure VIP rooms are ready, checked and all in order prior to arrival.
Requirements:
- Minimum of 2-3 years’ experience in 5 star hotels.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem solving abilities.
- Ability to lead by example.
To apply for this job please visit careers.accor.com.
