Hiring
Mövenpick Hotels
Guest Service Center Agent Jobs in Dubai | Mövenpick Hotels Jobs
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| Hiring Organization | Mövenpick Hotels |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Sep/13/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Guest Service Center Agent Jobs in Dubai | Mövenpick Hotels Jobs
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Guest Service Center Agent | Dubai, United Arab Emirates |
Job Responsibilities:
- Consistently offer professional, friendly and engaging service
- Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
- Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
- Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
Job Requirements:
- Previous customer related experience an asset.
- Must possess outstanding guest services skills and sophisticated verbal communication skills.
- Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
- Strong interpersonal and problem solving abilities.
