Guest Service Center Agent Jobs in Dubai | Mövenpick Hotels Jobs

Guest Service Center Agent Jobs in Dubai | Mövenpick Hotels Jobs

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Guest Service Center Agent Jobs in Dubai | Mövenpick Hotels Jobs

List Of Vacant Positions (Newly Updated)

Job Responsibilities:

• Consistently offer professional, friendly and engaging service
• Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
• Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
• Take ownership of the caller’s request and ensure follow up according to the hotel’s standards

Job Requirements:

• Previous customer related experience an asset.
• Must possess outstanding guest services skills and sophisticated verbal communication skills.
• Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
• Strong interpersonal and problem solving abilities.