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Head of Field Service Jobs In Dubai 2023 | Krones Middle East Africa FZCO

Krones Middle East Africa FZCO

Head of Field Service Jobs In Dubai 2023 | Krones Middle East Africa FZCO

Your tasks

  • Manage and develop the service technician skills and capabilities needed to support the overall service strategy by conducting a skills-gap analysis, and creating extensive development plan for each technology
  • Lead the change management adapting to new/future market demands and driving field service transformation
  • Lead and develop the team ensuring that they perform according to the service strategy with a strong customer orientated mindset.
  • Foster professional employee development and coordinate with the service managers for training requirements
  • Ensure resource availability for the internal and external customers by active vacation planning and co-ordination for each service technology
  • Restructure of the service organization aligned with the Krones global and regional field service strategy
  • Implement continuous efficiency improvements utilizing innovative processes and technologies
  • Develop and follow up on relevant KPIs to measure and improve performance

Your profile

  • Degree in engineering with minimum 10 to 12 years of experience in a similar environment
  • Excellent communication skills; fluent in English
  • Strong interpersonal skills including the ability to collaborate effectively with other departments and leaders.
  • Proven change management and transformation experience
  • Strong leadership, coaching and mentoring skills, leads-by example
  • Extensive knowledge of Krones machinery
  • Analytical mind and can digest and organize large sets of data and information, demonstrable business and financial acumen
  • Ability to work in a fast-paced, growing, and results-oriented atmosphere
  • Demonstrate the ability to troubleshoot effectively when issues and obstacles arise
  • Advanced MS Office knowledge, Salesforce/SAP is asset

To apply for this job please visit secure.indeed.com.

Perks & Benefits:

When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:

Health and Wellness

  1. Health Insurance: Medical, dental, and vision coverage.
  2. Mental Health Support: Access to counseling services, mental health days.
  3. Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
  4. Health Screenings: Regular health check-ups and screenings.
  5. Ergonomic Support: Ergonomic workstations and equipment.

Financial Benefits

  1. Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
  2. Bonuses: Performance-based bonuses, signing bonuses.
  3. Stock Options/Equity: Company shares or stock options.
  4. Tuition Reimbursement: Financial support for further education or certifications.
  5. Financial Planning Services: Access to financial advisors.

Work-Life Balance

  1. Paid Time Off (PTO): Vacation days, personal days, and holidays.
  2. Parental Leave: Maternity, paternity, and adoption leave.
  3. Flexible Working Hours: Flex time or flexible work schedules.
  4. Remote Work Options: Opportunities to work from home or remotely.
  5. Sabbatical: Extended leave for personal growth or study.

Career Development

  1. Training and Development: Workshops, courses, and training programs.
  2. Mentorship Programs: Pairing with more experienced colleagues for guidance.
  3. Career Pathing: Clear advancement opportunities and career path planning.
  4. Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
  5. Conference Attendance: Opportunities to attend industry conferences and events.

Office Perks

  1. Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
  2. Recreational Activities: Game rooms, nap rooms, or social spaces.
  3. Office Events: Team-building activities, parties, and outings.
  4. Onsite Services: Dry cleaning, car washes, or massage therapy.
  5. Pet-Friendly Office: Allowing pets in the workplace.

Additional Benefits

  1. Employee Discounts: Discounts on company products or services.
  2. Commuter Benefits: Subsidized transportation or parking.
  3. Volunteer Time Off: Paid time off for volunteering and community service.
  4. Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
  5. Relocation Assistance: Financial and logistical support for relocating employees.

Unique Perks

  1. Childcare Support: Onsite childcare or childcare subsidies.
  2. Loan Repayment Assistance: Help with student loan repayment.
  3. Tech Allowances: Stipends for home office equipment or personal tech.
  4. Travel Opportunities: Opportunities to travel for work or leisure.
  5. Wellness Retreats: Organized retreats focused on employee wellness.

These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.

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