H&M Careers March 2022-Latest Vacancy In Canada

H&M Careers March 2022-Latest Vacancy In Canada

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H&M Careers March 2022-Latest Vacancy In Canada

List Of Vacant Positions (H&M):

Job Description:

Fashion Knowledge

• Keep you up to date on current trends, styling techniques, in order to be able to anticipate the needs of the client.
• Share, inspire and inform the store team about the trends of the season.

Direct customer service

• Make sure to offer the customer a direct service that meets their expectations and complies with H&M standards.
• Help the store to optimize customer service.

Indirect customer service

• Ensure the follow-up of the visual identity of H&M by applying the Commercial Handbook and verify that the GTLs are correctly presented on the mannequins in the window and in the store while verifying that the presentation of the clothes is in accordance with the identity of the concept.
• Create a clear red thread that makes the link between the windows and the A-zone, by presenting easy-to-wear shopping suggestions.
• Optimize the presentation of the clothes to guarantee its commercial impact and ensure proper maintenance of the clothes on a daily basis, in collaboration with the store team.
• Guide the customer to our various in-store concepts using the store plan, visual presentation material and signage.
• Launch and conduct all campaigns and other business operations, on scheduled dates and in accordance with H&M policies and procedures.

Track sales goals

• Identify opportunities to increase customer satisfaction and sales.
• Follow up and initiate the necessary actions to reach the sales budget.

Business procedures

• Track key performance indicators (KPIs) and implement action plans to achieve store business and financial goals.
• Adapt the planning to the needs of the store.
• Perform daily client rounds to seize and maximize business opportunities.

In-store visual routines

• Practice sampling to highlight fashion themes and create wearable shopping suggestions.
• Manage all visual presentation material and its ordering schedule.
• Monitors the quality and condition of all visual material delivered.
• Maintain and take care of all visual and in-store presentation equipment, with a view to sustainability.
• Ensure the proper layout and safety of the decorative room.
• Inform the team of seasonal updates to the Commercial Handbook and conduct reviews throughout the season.
• Provide updates to all in-store VM information material.
• Ensure that the store always has a sufficient quantity of material to ensure sales and commercial activities.

Qualifications

Skills required:

• 2 years of retail merchandising/visual presentation experience.
• Ability to work in a dynamic environment.
• Ability to lift over 20 lbs.
• Ability to stand for long periods of time, bend, stretch, perform repetitive motions, push, pull, and carry objects (mannequins, clothing, bags, torsos, etc.) for a short distance.
• Ability to climb a ladder and use a stepladder.
• Basic computer knowledge.
• Must be able to provide visual presentation training and day-to-day guidance through H&M shared values.
• Exceptional customer service and interpersonal skills.
• Strong organizational and time management skills.
• Strong verbal communication skills.
• Able to work independently while working as part of a team.
• Must be able to work with hand and power tools to install the various visual presentation elements.
• Strong merchandising/visual presentation skills, and must be able to drive sales through creativity, fashion and marketing knowledge.
• Must be able to work flexible hours and sometimes extended hours.
• Must be able to travel to support other stores.
• Employment status: not exempt, hourly (part-time or full-time).
• Specialized certificate or degree in the fashion industry preferred (i.e. Visual Presentation Arts, Fashion Arts, Fashion Management, Retail Management).