Housekeeping Attendant Jobs In Dubai | Delma Group

Housekeeping Attendant Jobs In Dubai | Delma Group

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Vacuum, clean, dust and polish guest rooms. Make beds, change sheets, remove and replace used towels and toiletries. Deliver and retrieve items on loan to guests e.g. iron and ironing boards. Ensure security of guest rooms and privacy of guests.

Responsibilities:

• Cleans and maintains areas of responsibility according to set standards and procedures
• Replenish guest supplies
• Ensure guests requests are promptly and courteously met
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness and repair
• Maintain a section room report as well as a daily productivity report
• Attend daily briefings with supervisor and takes on daily assigned tasks
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints, reporting them to Supervisor immediately
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

Requirements:

• Comply with hotels health, safety and hygiene policy
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
• Fully understands the difference in guest levels (VIPs) and Room Categories
• Must adhere to all Lost and Found procedures
• Proper follow up of HK SOPs