Information Technology Support Jobs In Dubai 2023 | Majid Al Futtaim

Information Technology Support Jobs In Dubai 2023 | Majid Al Futtaim

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 Accountabilities:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company.
• Repairing and replacing equipment as necessary
• Testing new technology
• Identifying hardware and software solutions.
• Troubleshooting / diagnosing technical issues.
• Following up with end users to ensure the problem is resolved.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Document technical knowledge in the form of notes and manuals