IT Support Specialist Jobs In Dubai 2023 | Tom Bridge Consults
Tom Bridge Consults
IT Support Specialist Jobs In Dubai 2023 | Tom Bridge Consults
Job Key Details:
- Respond promptly to support requests and provide timely resolutions to technical issues
- Diagnose and resolve hardware and software problems, including desktops, laptops, printers as well as peripherals
- Install, configure and maintain computer systems and software, ensuring compatibility and adherence to organizational standards
- Handle user accounts, permissions and access rights to ensure data security and confidentiality
- Work with the IT team to identify and implement proactive measures to prevent technical issues and enhance system performance
- Respond appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
- First contact resolution and troubleshooting via phone and remote access tools
- Managing Incidents through incident management service portal
- Provide training and support to employees on the effective use of technology including software applications and hardware devices
- Document and maintain accurate records of technical issues, resolutions, and troubleshooting steps
- Carry out any other related tasks as may be required
Job Qualifications and Experience
- Bachelor’s Degree in Computer Science, Information Technology or a related field
- Proven experience as an IT Support Specialist or in a similar technical support role
- Strong knowledge of computer hardware, software, networks, and operating systems
- Proficient in troubleshooting and resolving hardware and software issues
- Excellent problem-solving skills and the ability to work well under pressure
- Exceptional communication and interpersonal skills
- Ability to effectively prioritize and manage multiple tasks in a fast-paced environment
- A strong sense of responsibility and commitment to providing high-quality support
To apply for this job please visit bit.ly.
Perks & Benefits:
When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:
Health and Wellness
- Health Insurance: Medical, dental, and vision coverage.
- Mental Health Support: Access to counseling services, mental health days.
- Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
- Health Screenings: Regular health check-ups and screenings.
- Ergonomic Support: Ergonomic workstations and equipment.
Financial Benefits
- Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
- Bonuses: Performance-based bonuses, signing bonuses.
- Stock Options/Equity: Company shares or stock options.
- Tuition Reimbursement: Financial support for further education or certifications.
- Financial Planning Services: Access to financial advisors.
Work-Life Balance
- Paid Time Off (PTO): Vacation days, personal days, and holidays.
- Parental Leave: Maternity, paternity, and adoption leave.
- Flexible Working Hours: Flex time or flexible work schedules.
- Remote Work Options: Opportunities to work from home or remotely.
- Sabbatical: Extended leave for personal growth or study.
Career Development
- Training and Development: Workshops, courses, and training programs.
- Mentorship Programs: Pairing with more experienced colleagues for guidance.
- Career Pathing: Clear advancement opportunities and career path planning.
- Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
- Conference Attendance: Opportunities to attend industry conferences and events.
Office Perks
- Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
- Recreational Activities: Game rooms, nap rooms, or social spaces.
- Office Events: Team-building activities, parties, and outings.
- Onsite Services: Dry cleaning, car washes, or massage therapy.
- Pet-Friendly Office: Allowing pets in the workplace.
Additional Benefits
- Employee Discounts: Discounts on company products or services.
- Commuter Benefits: Subsidized transportation or parking.
- Volunteer Time Off: Paid time off for volunteering and community service.
- Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
- Relocation Assistance: Financial and logistical support for relocating employees.
Unique Perks
- Childcare Support: Onsite childcare or childcare subsidies.
- Loan Repayment Assistance: Help with student loan repayment.
- Tech Allowances: Stipends for home office equipment or personal tech.
- Travel Opportunities: Opportunities to travel for work or leisure.
- Wellness Retreats: Organized retreats focused on employee wellness.
These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.
Beware of fraudsters
In today’s interconnected world, scammers are becoming increasingly sophisticated, using a variety of tactics to deceive unsuspecting individuals. Whether it’s through phishing emails, phone calls, fake websites, or even social media, these fraudsters aim to steal your personal information and money. Always be vigilant and skeptical of unsolicited requests for your personal data or financial information. Verify the authenticity of the source before sharing any sensitive information. Remember, legitimate organizations will never ask for your password or financial details via email or over the phone. Protect yourself and your loved ones by staying informed and cautious.
Disclaimer
The job listings on this website are provided for informational purposes only. We do not endorse any employer or position listed, and we are not responsible for the content, accuracy, or legality of job postings. Applicants are advised to verify the authenticity of job offers before providing personal information or accepting employment. Use this site at your own risk.