Hiring
Jumeirah Hotels & Resorts
Jobs for Waiteress Seasonal Role Mina in Dubai
Your key responsibilities will include:
- Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services, or information.
- Meet all reasonable needs and requests of customers within acceptable enterprise time frames.
- Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and MJ customer feedback/ complaint procedures.
- Offer assistance to colleagues when required, to ensure designated work goals are met.
- Demonstrate trust, support, and respect towards team members in day-to-day work activities.
- Conduct communication with customers and colleagues in a polite, professional, and friendly manner.
- Practice high standards of personal presentation in accordance with JI & MJ Grooming & Presentation Standards
- Seek assistance from other team members, supervisors and managers when required.
- Have a working understanding of all MJ Food and Beverage restaurant and bars in order to properly direct and advise guests.
About you:
- Secondary education
- 2 years restaurant experience in a 5-star hotel
- Fluent in English
- Knowledge of Food and Beverage applications (epicure, micros)
- Additional Language (Desired)
To apply for this job please visit www.linkedin.com.
