MCB Bank Limited Jobs Community Manager

MCB Bank Limited Jobs Community Manager:

VACANCY ALERT!

MCB Bank is home to an exclusive group of committed and dedicated individuals, who with their hard work, honesty, innovation and teamwork, contribute towards our success. We require qualified and motivated professionals whose work ethic is based on hard work, to fill the position of Community Manager

Brief Job Description:

• Help coordinate social media campaigns for various social media platforms to align with marketing strategies.
  Implement social media strategies to increase engagement & followers.
• Responding to customer inquiries & comments on social platforms in a timely manner
• Build relationships with online community to increase understanding of MCB products & services.
• Analyze web traffic and relevant community metrics and create reports with project manager
• Relay community feedback to relevant internal stakeholders.
• Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.

Knowledge and experience:

• A degree in communication, English, journalism, marketing, or related field may be required.
• Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
• 2-3 years’ experience in customer service, sales, or marketing would be considered an asset.
• Ability to discern, communicates, and upholds online community guidelines.
• Experience using social media and digital savviness are both required for this role.
• Written communication skills are integral for this role.