Member Experience Manager Jobs in Dubai | Majid Al Futtaim Careers

Majid Al Futtaim

Member Experience Manager Jobs in Dubai | Majid Al Futtaim Careers

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Hiring OrganizationMajid Al Futtaim
Job LocationDubai, United Arab Emirates
Date PostedAug/04/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Member Experience Manager Jobs in Dubai | Majid Al Futtaim Careers

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List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Member Experience ManagerDubai, United Arab Emirates

Job Responsibilities:

  • Holistically analyses the components of an effective CX, systemically defining touchpoints, interactions, processes and underlying capabilities, identifying critical issues and related opportunities for SHARE
  • Conducts customer and market research using a wide range of tools and approaches (interviews, focus groups, mystery shopping, shadowing and desk research) to support SHARE expansion and business strategy
  • Collect and translates insights into tangible design opportunities to inspire innovation.
  • Supports the team in defining project scope and in building innovative business strategies that consider the needs of users, business requirements, market landscape and project constraints.

Job Requirements:

  • Bachelor Degree in a related field, such as Design (service, strategic, business design), innovation, communication or pyschology.
  • 4-6 years of experience in a related role

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