Night Guest Experience Agent Jobs in Dubai | Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts

Night Guest Experience Agent Jobs in Dubai | Four Seasons Hotels and Resorts

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Hiring OrganizationFour Seasons Hotels and Resorts
Job LocationDubai, United Arab Emirates
Date PostedJuly/28/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Night Guest Experience Agent Jobs in Dubai | Four Seasons Hotels and Resorts

Four Seasons Dubai Careers Hotel Announced Opportunities

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Night Guest Experience Agent JobsDubai, United Arab Emirates

Responsibilities:

  • Checks in guest in an efficient and friendly manner, using guest name whenever possible. Issues correct keys to the guest. Checks out guest at end of stay.
  • Assures that guest is assigned type of room requested and the correct rate is charged.
  • Arranges for luggage to be delivered to guest room.
  • Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
  • Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
  • Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
  • Ensure our guests have a smooth arrival and departure experience. Give courtesy calls as needed (Pre-arrival, during the stay or after departure).

Requirements:

  • College education or equivalent experience.
  • One to two years of luxury hotel Front Desk experience
  • Strong guest service experience
  • Ability to work well and maintain organization in a fast paced environment
  • Requires knowledge of the ability to operate computer equipment.
  • Excellent ability to read and speak and write English.
  • Knowledge of Arabic language is a must

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