Officer – Customer Relations Jobs in Masafi | NBF Bank Careers UAE

National Bank of Fujairah

Officer – Customer Relations Jobs in Masafi | NBF Bank Careers UAE

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Hiring Organization National Bank of Fujairah
Job Location Masafi, United Arab Emirates
Date Posted Jun/23/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Officer – Customer Relations Jobs in Masafi | NBF Bank Careers UAE

National Bank of Fujairah

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Officer – Customer Relations Masafi, United Arab Emirates

Job Responsibilities:

  • Carry out a range of processing / service functions ensuring that the work assigned has been completed within specified timelines and accurately, in line with all specified internal and external guidelines, policies, procedures and rules..
  • Ensure the provision of on-the-job training to staff within the section, supported by robust training plans for all new staff within the section with monthly progress reports.
  • Monitor individual and team performance, attendance and conduct and provide appropriate feedback, before escalating to line management, if appropriate
  • Prepare and comment on, as appropriate, reports/statistics (including error reports) requested by line management and any other relevant statistical or other information deemed relevant to the section assigned.

Job Requirements:

  • Diploma/ Bachelors Degree, preferably in Commerce
  • Thorough knowledge of products, services policies and processes of retail banking dept.
  • Problem Solving skills, Communication skills, Ability to work under pressure.
  • 2-3 years banking experience or experience in any other service industry.