DHL
Operations & Customer Service Coordinator Jobs in Abu Dhabi
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1- Operations & Customer Service Coordinator
Job: Full Time
Location: Abu Dhabi, UAE
Description:
Currently we are looking for an Operations & Customer Service Coordinator who will act as key contact for allocated customers and handles their end to end inquiries from managing operations to ensuring documents are completed and updated in a timely and efficient manner according to regulations and internal procedures and solving customer complaints for his/her actions at the defined workplace, in particular for the timely, proper and complete completion of all tasks that arise, taking into account internal requirements, applicable regulations, guidelines and laws.
Job Responsibilities:
- Creates and confirms the transport order: to collect Export shipment at the point of origin / to ensure delivery to the end customer for Import shipment
- Prepares, controls and distributes all required Export/Import documents to carriers, freight forwarders etc. according to regulations and internal procedures
- Checks colleagues’ answers and validates the required documents
- Determines the shipping status in the Export/Import area along the transport
Job Requirements:
- Completed training as a clerk for forwarding and logistics services
- Extensive knowledge of Etihad Rail
- Very good administrative skills
- Very good knowledge of English (spoken and written)
To apply for this job please visit careers.dhl.com.