Operations Specialist Jobs In Dubai 2023 | Justlife
Justlife
Operations Specialist Jobs In Dubai 2023 | Justlife
What we expect from you:
- Responsible for managing the flow of work and optimize operational activities.
- Track and analyze various reports such as partner issues, operational failures, etc.,
- Confirm the ability and availability of order execution.
- Inform and educate partners for new process implementation and follow-up to ensure proper execution.
- Major coordinator between the Commercial team and the various business units to receive constant updates throughout the execution process.
- Update the system with the relevant status changes and notify the client accordingly as per the company’s standard Service Level Agreement.
- Maintain good relations with key persons inside and outside the company.
- Ready to hustle in extreme situations and ready to take any challenge.
- Abide by the company’s rules and regulations and ensure compliance to KPIs and Service Level Agreements (SLA).
What we are looking for:
- Should be based in UAE and know UAE market.
- Bachelor’s degree is a must.
- The drive and intellect for solving daily problems of our customers and partners.
- Ability to stay calm when customers are stressed or upset.
- Preferably, someone with 3-5 years of experience in E-Commerce, Contact center, early age start-ups Ops, business operations, and a history of high performance, will do well in these roles.
- Basic Knowledge of Excel, CRM, Ticketing software is a must.
- A team member who has the ability to get hands-on in a complex operational environment.
- Excellent oral and written communication skills, presentation, and interpersonal abilities.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ready to hustle in extreme situations and ready to take any challenge.”
- Strong internal and external customer service orientation with deep and broad expertise of the front-to-back customer experience and ability to describe things from a customer perspective.
To apply for this job please visit www.careerjet.ae.
Perks & Benefits:
When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:
Health and Wellness
- Health Insurance: Medical, dental, and vision coverage.
- Mental Health Support: Access to counseling services, mental health days.
- Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
- Health Screenings: Regular health check-ups and screenings.
- Ergonomic Support: Ergonomic workstations and equipment.
Financial Benefits
- Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
- Bonuses: Performance-based bonuses, signing bonuses.
- Stock Options/Equity: Company shares or stock options.
- Tuition Reimbursement: Financial support for further education or certifications.
- Financial Planning Services: Access to financial advisors.
Work-Life Balance
- Paid Time Off (PTO): Vacation days, personal days, and holidays.
- Parental Leave: Maternity, paternity, and adoption leave.
- Flexible Working Hours: Flex time or flexible work schedules.
- Remote Work Options: Opportunities to work from home or remotely.
- Sabbatical: Extended leave for personal growth or study.
Career Development
- Training and Development: Workshops, courses, and training programs.
- Mentorship Programs: Pairing with more experienced colleagues for guidance.
- Career Pathing: Clear advancement opportunities and career path planning.
- Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
- Conference Attendance: Opportunities to attend industry conferences and events.
Office Perks
- Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
- Recreational Activities: Game rooms, nap rooms, or social spaces.
- Office Events: Team-building activities, parties, and outings.
- Onsite Services: Dry cleaning, car washes, or massage therapy.
- Pet-Friendly Office: Allowing pets in the workplace.
Additional Benefits
- Employee Discounts: Discounts on company products or services.
- Commuter Benefits: Subsidized transportation or parking.
- Volunteer Time Off: Paid time off for volunteering and community service.
- Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
- Relocation Assistance: Financial and logistical support for relocating employees.
Unique Perks
- Childcare Support: Onsite childcare or childcare subsidies.
- Loan Repayment Assistance: Help with student loan repayment.
- Tech Allowances: Stipends for home office equipment or personal tech.
- Travel Opportunities: Opportunities to travel for work or leisure.
- Wellness Retreats: Organized retreats focused on employee wellness.
These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.
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Disclaimer
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