Partner Enablement Manager Jobs In Dubai 2022 | Visa
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Partner Enablement Manager Jobs In Dubai 2022 | Visa
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| Hiring Organization | Visa |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Jun/16/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Partner Enablement Manager Jobs In Dubai 2022 | Visa
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION | |
|---|---|---|
| Partner Enablement Manager | Dubai, United Arab Emirates |
Principle Responsibilities
- Primary technical point of contact for a small portfolio of our strategic Acquirer Solution Partners, addressing any technical challenges or operational issues that may arise or escalating where they can’t.
- Manage escalations until the issues have been resolved.
- Oversee and coordinate implementations and provide as-needed consultative integration guidance to assist the partner in onboarding new Acquirer Solution merchants.
- Educate Acquirer Solution Partners on how new CyberSource products and functionalities may contribute to and enhance their business models.
- Work with a portfolio of medium-sized Acquirer Solution Partners to develop best practices for technical implementation and support.
- Define engagement processes between Acquirer Solution Partners, their end-merchants, and CyberSource teams.
- Advocate product enhancement requests with our cross-functional teams and be the voice of Product Readiness back to the partner.
- Lead product trainings and workshops, feed in to internal training teams to build out Best-in-class training for partner support teams and the partner’s clients.
- Build and maintain deep product knowledge in CyberSource products and services.
- Partner with our Alliance/ Partner Success teams to build relationships with technical and business contacts with our Acquirer Solution Partners.
- Share a partner-centric ethos within the Client Services team, focusing an optimised team across Technical Account Management, Implementation Support and any other partner-focused resources such as Product Support Engineers and Product Readiness that may have been hired to support our partners.
- Be responsive to larger initiatives being driven globally from the Senior and Executive leadership.
- Travel is required (up to 20 per cent travel)
Qualifications
- University degree or equivalent experience
- A track record of a strong customer focus.
- Experience in a Customer Support/Technical Account Management role.
- Has competency in a technical skillset, such as networking principles or coding, knowledge of technology APIs and integration methods
- Fluency in Arabic and English, spoken and written
- Able to skillfully prioritize and manage concurrent projects and issues.
- Excellent written and verbal communication skills
- Experience in working with cross-functional/cross-departmental and virtual teams
- Self-starter with strong organization and resolution management skills
- Must work well as a part of a virtual team
- Must demonstrate strong complex problem solving capabilities
Perks & Benefits:
When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:
Health and Wellness
- Health Insurance: Medical, dental, and vision coverage.
- Mental Health Support: Access to counseling services, mental health days.
- Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
- Health Screenings: Regular health check-ups and screenings.
- Ergonomic Support: Ergonomic workstations and equipment.
Financial Benefits
- Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
- Bonuses: Performance-based bonuses, signing bonuses.
- Stock Options/Equity: Company shares or stock options.
- Tuition Reimbursement: Financial support for further education or certifications.
- Financial Planning Services: Access to financial advisors.
Work-Life Balance
- Paid Time Off (PTO): Vacation days, personal days, and holidays.
- Parental Leave: Maternity, paternity, and adoption leave.
- Flexible Working Hours: Flex time or flexible work schedules.
- Remote Work Options: Opportunities to work from home or remotely.
- Sabbatical: Extended leave for personal growth or study.
Career Development
- Training and Development: Workshops, courses, and training programs.
- Mentorship Programs: Pairing with more experienced colleagues for guidance.
- Career Pathing: Clear advancement opportunities and career path planning.
- Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
- Conference Attendance: Opportunities to attend industry conferences and events.
Office Perks
- Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
- Recreational Activities: Game rooms, nap rooms, or social spaces.
- Office Events: Team-building activities, parties, and outings.
- Onsite Services: Dry cleaning, car washes, or massage therapy.
- Pet-Friendly Office: Allowing pets in the workplace.
Additional Benefits
- Employee Discounts: Discounts on company products or services.
- Commuter Benefits: Subsidized transportation or parking.
- Volunteer Time Off: Paid time off for volunteering and community service.
- Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
- Relocation Assistance: Financial and logistical support for relocating employees.
Unique Perks
- Childcare Support: Onsite childcare or childcare subsidies.
- Loan Repayment Assistance: Help with student loan repayment.
- Tech Allowances: Stipends for home office equipment or personal tech.
- Travel Opportunities: Opportunities to travel for work or leisure.
- Wellness Retreats: Organized retreats focused on employee wellness.
These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.
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Disclaimer
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