Commercial Bank of Dubai
Quality Assurance Specialist Jobs in Sharjah | CBD Careers
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| Hiring Organization | Commercial Bank of Dubai |
| Job Location | Sharjah, United Arab Emirates |
| Date Posted | Sep/20/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Quality Assurance Specialist Jobs in Sharjah | CBD Careers
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Quality Assurance Specialist | Sharjah, United Arab Emirates |
Job Responsibilities:
- Call monitoring, coaching and feedback to CCAs responsibility for delivery of the defined customer experience in every call.
- Evaluate overall quality of calls for the center and make necessary recommendations to raise the standard.
- Provide daily/weekly MIS of call monitoring, coaching and feedback
- Work closely with Quality Call Supervisor to maintain the data for calls and errors.
Job Requirements:
- Bachelors Degree in a Finance/Commerce discipline
- 2 to 3 years’ experience in banking/ customer service