
RAFFLES
Ensure that guests depart the hotel with a positive impression of the hotel service
Perform audit balances and prepare all reports for audit in an orderly fashion
Maintain comprehensive knowledge of standard reservation procedures
Offer secretarial duties for guests such as faxing, posting, copying, scanning etc.
Maintain exemplary department standards of behavior and appearance and attitude
Ensure that Reception and Lounge work area is clean and in an orderly state at all times
Performs related duties and special projects assigned
Adhere to OH&S policies and procedures