Organization: Raqami Digital Bank Limited

We’re Hiring – Assistant Manager Operational Excellence in Lahore!

Role Overview:

• Optimize processes, close gaps, support automation, and enhance overall operational performance.

Key Responsibilities:

• Review and improve end-to-end processes
• Lead Operational Excellence initiatives
• Develop/update SOPs and process frameworks
• Conduct root-cause analysis
• Monitor KPIs and dashboards
• Work with Operations, IT, Shariah, Risk, Compliance & CX teams
• Support automation and digital transformation
• Train teams on improved processes and systems

Requirements:

Bachelor’s in Business with 3–5 years’ experience in Operational Excellence or Process Improvement. Strong grip on Lean/Six Sigma, process optimization, SOP writing, process mapping, reporting, and excellent analytical & communication skills.

If you’re passionate about efficiency and continuous improvement, apply at careers@raqamidigital.com