Aloft Hotels
Reservations Agent ( Aloft Al Ain) Jobs Sep 2022
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| Hiring Organization | Aloft Hotels |
| Job Location | Al Ain, United Arab Emirates |
| Date Posted | Sep/06/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Reservations Agent ( Aloft Al Ain) Jobs Sep 2022
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Reservations Agent | Al Ain, United Arab Emirates |
Description:
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.