Reservations Officer Jobs in Dubai | Sofitel Hotels

Reservations Officer Jobs in Dubai | Sofitel Hotels

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Reservations Officer Jobs in Dubai | Sofitel Hotels

List Of Vacant Positions (Newly Updated)

Description:

You are the beginning of an exceptional guest experience. As a Reservations Officer, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

Job Responsibilities:

• To attract guests and enhance their loyalty, providing a distinctive service through communication and sales skills in order to improve the hotel’s image and to increase revenue.
• To recognize potential clients and transmit information to Sales team
• To recognize VIP guests and to apply the concerned policies.
• To maintain a good commercial relationship with all the bookers: guests/companies/agencies.
• To promote the Accor loyalty programs and the hotel promotions.

Job Requirements:

• To ensure the accuracy of all booking information entered in the PMS.
• To maintain an accurate Guest History, Guest Profile
• To follow up availability and rate charts on TARS and other booking systems / channels.
• To follow daily check-lists.
• To fulfill administrative tasks and filing. Your experience and skills include:
• With at least 1 years relevant and similar work experience in a hotel
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team