Reservations Supervisor Jobs | Rotana Hotels Jobs in Abu Dhabi 2023

Reservations Supervisor Jobs | Rotana Hotels Jobs in Abu Dhabi 2023

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Responsibilities:

• Check the no show record as well as pending reservation
• Check the VIP arrival, special requests and check traces to action
• Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly
• Show complete product knowledge, understand rate structure and apply rate management
• Check on pending visa or expiring visa’s which need to exit the country
• Ensure to send confirmation for new reservation and follow up those without correspondence
• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

Requirements:

• You should have a degree within the hospitality field and previous experience in hotel reservations.
• You are computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.