Resource Planning Officer Jobs in Dubai | dnatatravel Careers

dnatatravel

Resource Planning Officer Jobs in Dubai | dnatatravel Careers

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Hiring Organizationdnatatravel
Job LocationDubai, United Arab Emirates
Date PostedJul/28/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilAug/09/2022

Resource Planning Officer Jobs in Dubai | dnatatravel Careers

dnatatravel

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Resource Planning OfficerDubai, United Arab Emirates

Job Responsibilities:

  • Work as part of team and follow established operating standard and procedures to meet requirements with high quality outputs and contribute to the division achieving its goals.
  • Communicate regularly with Contact centre operations teams to identify report/schedule requirements and adherence issues and their impact on the business. Create a plan of action to maintain network and contact centre service levels.
  • Monitor recruitment and attrition rates and highlight potential issues to the Contact Centre Operations team and training departments to ensure adequate resources is recruited and competent in appropriate skills.

Job Requirements:

  • Degree or Honours (12+3 or equivalent)
  • Customer Service.Call Centre : 3+ Years Experience.
  • Working experience as a Resource Planner/ Data Analyst within Aviation Industry/ Contact Centre.

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