Restaurant Reservations Agent Jobs In Dubai 2023 | Accor
Accor
Restaurant Reservations Agent Jobs In Dubai 2023 | Accor
RESPONSIBILITIES
- Adhere to the Hotel’s policies and the department’s standards of operation and be aware of the company’s work ethics and code of conduct.
- Represent the department and the Hotel through grooming and right attitude.
- Understanding Principle of Accor in achieving guest satisfaction and working standards to maximize revenue through the conversion of guest inquiries to actual sales.
- Be fluent in Hotel products and Services and identify sales opportunity
- Handle online booking, fax and email related to restaurant reservation and be conversant to the hotel happenings.
- Be flexible in sales technique through offering right product to the right customer at the right time.
- Review Booked Report and reservation accuracy.
- Keep all equipment clean and in good working condition and reporting problems immediately to the Manager for action.
- Actively participate in promoting loyalty programs.
- Check and take necessary details with customers who has concern or complaint related to F&B and reservation to take action and correct any problems.
- Handle customer call, personal or email inquiries professionally and in courteous manner from the first greetings up to closing the transaction with the guest.
- Keep the working area, desk clean and set the required tools needed to use to do the task (telephone, computer, etc…)
- Have a sound knowledge and always be updated with the current F&B activation, Promotions, Deals and Partnership and be ready to explain the items upon request to assist the guests in making decision.
QUALIFICATIONS
- Must be at least 21 years of age to be considered for the position
- This position may require a college diploma or have attained formal certification similar or related to the position applied.
To apply for this job email your details to rizwan1505f@outlook.com
Perks & Benefits:
When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:
Health and Wellness
- Health Insurance: Medical, dental, and vision coverage.
- Mental Health Support: Access to counseling services, mental health days.
- Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
- Health Screenings: Regular health check-ups and screenings.
- Ergonomic Support: Ergonomic workstations and equipment.
Financial Benefits
- Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
- Bonuses: Performance-based bonuses, signing bonuses.
- Stock Options/Equity: Company shares or stock options.
- Tuition Reimbursement: Financial support for further education or certifications.
- Financial Planning Services: Access to financial advisors.
Work-Life Balance
- Paid Time Off (PTO): Vacation days, personal days, and holidays.
- Parental Leave: Maternity, paternity, and adoption leave.
- Flexible Working Hours: Flex time or flexible work schedules.
- Remote Work Options: Opportunities to work from home or remotely.
- Sabbatical: Extended leave for personal growth or study.
Career Development
- Training and Development: Workshops, courses, and training programs.
- Mentorship Programs: Pairing with more experienced colleagues for guidance.
- Career Pathing: Clear advancement opportunities and career path planning.
- Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
- Conference Attendance: Opportunities to attend industry conferences and events.
Office Perks
- Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
- Recreational Activities: Game rooms, nap rooms, or social spaces.
- Office Events: Team-building activities, parties, and outings.
- Onsite Services: Dry cleaning, car washes, or massage therapy.
- Pet-Friendly Office: Allowing pets in the workplace.
Additional Benefits
- Employee Discounts: Discounts on company products or services.
- Commuter Benefits: Subsidized transportation or parking.
- Volunteer Time Off: Paid time off for volunteering and community service.
- Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
- Relocation Assistance: Financial and logistical support for relocating employees.
Unique Perks
- Childcare Support: Onsite childcare or childcare subsidies.
- Loan Repayment Assistance: Help with student loan repayment.
- Tech Allowances: Stipends for home office equipment or personal tech.
- Travel Opportunities: Opportunities to travel for work or leisure.
- Wellness Retreats: Organized retreats focused on employee wellness.
These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.
Beware of fraudsters
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Disclaimer
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