Organization: R&I Electrical Appliances Pvt Ltd
R&I Electrical Appliances (Pvt.) Ltd. is seeking an experienced Manager Technical Training to lead the technical learning and development function for our Home Appliances & Customer Care Services division.
📍 Location: Head Office – Karachi
🏢 Department: Customer Services
Key Responsibilities:
* Develop and implement annual technical training plans aligned with company goals.
* Design, prepare, and deliver training modules for refrigerators, air conditioners, washing machines, microwave ovens, and other appliances.
* Conduct hands-on sessions and create training manuals, SOPs, and multimedia content.
* Assess technician competencies through written, practical, and field evaluations.
* Certify and track performance through structured KPIs and feedback systems.
* Collaborate with R&D, Product Development, Quality, and Service Operations for product updates and training alignment.
* Drive continuous improvement through post-training audits and customer feedback.
Requirements:
* Qualification: BE / B-Tech (Mechanical, HVACR, Electronics)
* Experience: Minimum 5–7 years of relevant experience in home appliances or customer service training.
* Skills: Proficiency in MS Office, training software, and digital learning tools.
* Experience in training design, development, and e-learning tools.
📧 Apply at: recruitment@rni.com.pk
🗓️ Deadline: November 7, 2025
📌 Please mention “Manager Technical Training” in the subject line when applying.
