Sales Event Executive Jobs In Dubai 2022 | Majid Al Futtaim

Sales Event Executive Jobs In Dubai 2022 | Majid Al Futtaim

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Sales Event Executive Jobs In Dubai 2022 | Majid Al Futtaim

List Of Vacant Positions (Newly Updated)

Job Responsibilities:

• Liaises with the customers (internal & external) once payment has been received to ensure a seamless execution of the booked event including ensuring that any venues booked for privatizations have been reserved accordingly
• Prepares an event briefing according to the details of what has been booked and ensures it is 100% in line with the customer’s expectations and what has been paid for before submitting it to the internal team that will be managing the event on the day
• Shares the event briefing for the planned event with Operations including critical details such as technical specifications, administrative details, and special requirements.
• Attends events as necessary and directs activities from start to finish to ensure the function success and customers satisfaction.
• Coordinates all elements of the event with a creative mindset to create a flawless experience for clients
• Works with sales team to acquire necessary services and activities for events while meeting budgetary objectives.
• Performs post-event tasks to ensure client satisfaction and documents any issues for future learning and enhancements.
• Ensures that all requests are handled within the agreed timelines.
• Constantly gathers, understands, and applies expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures within the Sales Team and as part of the planning process with the client
• Supports customer loyalty and brand standards by delivering service excellence throughout each customer experience.
• Builds strong relationships with customers to drive repeat events and activities with MAF LEC
• Builds strong relationships with MAF colleagues to maximise teamwork and collaboration
• Handles guest complaints and disputes in a polite and professional manner
• Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.
• Attends weekly and monthly department meetings and prepares meeting notes and feedback accordingly.

Job Requirements:

• Minimum 2-3 years of experience working in a 5-star hotel environment within Conference and events.
• Previous experience in the GCC is an advantage