Bayzat
Service Account Manager Jobs In Dubai 2022 | Bayzat
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Hiring Organization | Bayzat |
Job Location | Dubai, United Arab Emirates |
Date Posted | Aug/02/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Service Account Manager Jobs In Dubai 2022 | Bayzat
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
---|---|
Service Account Manager | Dubai, United Arab Emirates |
Job Responsibilities:
- Be the first point of contact for both client and internal teams (all day-day to activities/escalations)
- Attend all introduction meetings with Tier 1 and large Tier 2 accounts (AED 200K +)
- Lead the wellness events for Tier 3 clients
- Responsible for requesting and following up on renewal terms on quotes request
- Monitor the escalations cases on Salesforce and inform Strategic Account Managers on overdue cases
- Assist in collecting the required operational data for meeting decks and preparing the initial draft of the below meeting decks/reports
- Responsible for all claims escalations and pushing back to the claims team and the insurer on rejected cases that are justified to be resubmitted to the insurer for re-assessment
- Responsible for tracking overdue endorsements and following up with the endorsement team
- Follow up with finance during the rest of the policy period to ensure the payment proof and receipts for subsequent payments are saved on the g drive
- Follow up with finance to ensure the SOAs are being sent out timeously for Tier 1 & 2 accounts
- Request the SOA on an ad-hoc basis/quarterly from finance for Tier 3 clients (these clients usually pay the full policy premium upfront)
- Responsible for completing the policy placement training order on Salesforce
- Ensure all clients are onboarded on Bayzat and track registrations
Job Requirements:
- Relationship building with both internal and external stakeholders
- Excellent verbal and written communication
- Strategic and critical thinking
- Commercial acumen and problem-solving
- Obsessively organized and detail oriented (excellent at prioritization)
- Experience working in a high-growth environment
- High level of emotional resilience and empathy
- Technical skills: Intermediate MS Office (Salesforce skills preferable)