Service Account Manager Jobs In Dubai 2022 | Bayzat

Bayzat

Service Account Manager Jobs In Dubai 2022 | Bayzat

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Hiring OrganizationBayzat
Job LocationDubai, United Arab Emirates
Date PostedAug/02/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Service Account Manager Jobs In Dubai 2022 | Bayzat

Bayzat

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Service Account ManagerDubai, United Arab Emirates

Job Responsibilities:

  • Be the first point of contact for both client and internal teams (all day-day to activities/escalations)
  • Attend all introduction meetings with Tier 1 and large Tier 2 accounts (AED 200K +)
  • Lead the wellness events for Tier 3 clients
  • Responsible for requesting and following up on renewal terms on quotes request
  • Monitor the escalations cases on Salesforce and inform Strategic Account Managers on overdue cases
  • Assist in collecting the required operational data for meeting decks and preparing the initial draft of the below meeting decks/reports
  • Responsible for all claims escalations and pushing back to the claims team and the insurer on rejected cases that are justified to be resubmitted to the insurer for re-assessment
  • Responsible for tracking overdue endorsements and following up with the endorsement team
  • Follow up with finance during the rest of the policy period to ensure the payment proof and receipts for subsequent payments are saved on the g drive
  • Follow up with finance to ensure the SOAs are being sent out timeously for Tier 1 & 2 accounts
  • Request the SOA on an ad-hoc basis/quarterly from finance for Tier 3 clients (these clients usually pay the full policy premium upfront)
  • Responsible for completing the policy placement training order on Salesforce
  • Ensure all clients are onboarded on Bayzat and track registrations

Job Requirements:

  • Relationship building with both internal and external stakeholders
  • Excellent verbal and written communication
  • Strategic and critical thinking
  • Commercial acumen and problem-solving
  • Obsessively organized and detail oriented (excellent at prioritization)
  • Experience working in a high-growth environment
  • High level of emotional resilience and empathy
  • Technical skills: Intermediate MS Office (Salesforce skills preferable)

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