Service Advisors Jobs In Dubai 2023 | Al-Futtaim

Service Advisors Jobs In Dubai 2023 | Al-Futtaim

What you will do

• Ask Question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
• Empathize and clarify customer requests.
• Check workshop situation and promise delivery time.
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.
• Clear explanation of the job done and invoice and guide to the cashier.
• Promotion of value-added services

What equips you for the role

• The ideal candidate for this role should possess a Bachelors Degree in Mechanical Engineering. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and eager to learn.