Specialized Library Technician Jobs In Ottawa, ON | University of Ottawa
University of Ottawa
Specialized Library Technician Jobs In Ottawa, ON | University of Ottawa
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| Hiring Organization | University of Ottawa |
| Job Location | Ottawa, ON |
| Date Posted | Sep/09/2022 |
| Base Salary | CND |
| Employment Type | Full Time |
| Valid Until | N/A |
Specialized Library Technician Jobs In Ottawa, ON | University of Ottawa
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Specialized Library Technician | Ottawa, ON |
Job Responsibilities:
- Act as the person responsible for files, services or project coordination, as assigned. Establishes case goals and priorities, timelines, milestones, resources and budget required to complete recurring and one-time projects. Examples of typical files are functional supervision of employees and students, coordination of donations, validation of the quality of services offered, management of specialized equipment such as 3d printers, chat services, and one-time projects aimed at improving service. Develops planning and data collection tools necessary to set up, analyze and evaluate projects. The number of cases assigned will depend on the complexity and involvement required for them.
- Provide technical expertise by providing users with information about library services and guiding them in their use of the computerized catalog, databases, and research guides to foster a better understanding of the Library’s resources. Work closely with librarians in transferring requests that fall within their expertise. Handle patrons in a professional manner. Provide IT support to Library patrons (Library account, Wifi, etc.) in collaboration with the University IT department. Respond to inquiries related to University Faculties and Services to provide effective liaison service.
- Act as an expert on systems and software related to collection access, such as the Integrated Library System, point-of-sale terminals, self-borrowing devices, and the interlibrary loan system, to assist patrons with problems. Explains to patrons the status of their files and provides information on circulation policies and procedures.
- Organize and deliver orientation sessions and workshops to raise awareness of specialized resources (e.g., Search+), tools (e.g., Mendeley), services and policies of the Library.
Job Requirements:
- Post secondary education in a relevant field or equivalent work experience.
- At least 3 years of customer service experience.
- At least one year of experience in records coordination.
- Knowledge of academic libraries and the bibliographic elements necessary to conduct document research.
- Knowledge or experience in managing an integrated library system.
- Knowledge of computerized systems and software, including word processing, spreadsheets, databases, presentation software, electronic mail and the Internet.
- Proficiency with the existing student system (uoCampus) to locate necessary information in student records.
- Ability to manipulate and interpret computer data; calculate, verify and record data accurately and precisely.
- Ability to present to groups in both English and French.
- Interpersonal and communication skills with a variety of constituencies (students, faculty, staff, administration, community members) both orally and in writing.
- Analytical ability to identify client needs, problem areas and suggest solutions.
- Ability to work on multiple files simultaneously.
- Ability to work in a team environment.
Perks & Benefits:
When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:
Health and Wellness
- Health Insurance: Medical, dental, and vision coverage.
- Mental Health Support: Access to counseling services, mental health days.
- Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
- Health Screenings: Regular health check-ups and screenings.
- Ergonomic Support: Ergonomic workstations and equipment.
Financial Benefits
- Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
- Bonuses: Performance-based bonuses, signing bonuses.
- Stock Options/Equity: Company shares or stock options.
- Tuition Reimbursement: Financial support for further education or certifications.
- Financial Planning Services: Access to financial advisors.
Work-Life Balance
- Paid Time Off (PTO): Vacation days, personal days, and holidays.
- Parental Leave: Maternity, paternity, and adoption leave.
- Flexible Working Hours: Flex time or flexible work schedules.
- Remote Work Options: Opportunities to work from home or remotely.
- Sabbatical: Extended leave for personal growth or study.
Career Development
- Training and Development: Workshops, courses, and training programs.
- Mentorship Programs: Pairing with more experienced colleagues for guidance.
- Career Pathing: Clear advancement opportunities and career path planning.
- Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
- Conference Attendance: Opportunities to attend industry conferences and events.
Office Perks
- Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
- Recreational Activities: Game rooms, nap rooms, or social spaces.
- Office Events: Team-building activities, parties, and outings.
- Onsite Services: Dry cleaning, car washes, or massage therapy.
- Pet-Friendly Office: Allowing pets in the workplace.
Additional Benefits
- Employee Discounts: Discounts on company products or services.
- Commuter Benefits: Subsidized transportation or parking.
- Volunteer Time Off: Paid time off for volunteering and community service.
- Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
- Relocation Assistance: Financial and logistical support for relocating employees.
Unique Perks
- Childcare Support: Onsite childcare or childcare subsidies.
- Loan Repayment Assistance: Help with student loan repayment.
- Tech Allowances: Stipends for home office equipment or personal tech.
- Travel Opportunities: Opportunities to travel for work or leisure.
- Wellness Retreats: Organized retreats focused on employee wellness.
These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.
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