Sr. Specialist Rider Training and Quality Jobs In Dubai UAE | talabat

Sr. Specialist Rider Training and Quality Jobs In Dubai UAE | talabat

talabat

Job Vacancies : The talabat , a leading conglomerate in the United Arab Emirates, has announced a series of job vacancies in various categories. The group is looking for highly skilled and experienced individuals to fill in the positions.The job vacancies include positions for marketing executives, sales managers, accountants, human resource officers, and customer service representatives. The group is also looking for candidates with experience in the construction and engineering industry.The talabat offers a competitive salary and benefits package. Interested candidates can submit their resumes and applications online.

Sr. Specialist Rider Training and Quality Jobs In Dubai UAE | talabat

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Responsibilities:

• Responsible for the creation of training material by collaborating with the comms & content team (for visuals and videos) to optimize the rider engagement, training outcomes and positive operational impact
• Build training SOPs and metrics to measure training performance and compliance
• Closely monitor the learning & performance path of our heroes, and turn the insights into action
• Identify needs & opportunities for training or other quality initiatives by assessing the pain points of our newly joined fleet and by digging into operational and customer metrics and insights, and periodic surveys
• Lead entire training lifecycle to improve satisfaction of existing riders and increase rider performance and quality
• Review and create reports and project trackers, measure and communicate project impact to stakeholders
• Mentor and coach the teams to deliver a high standard of training and execution of quality initiatives

Requirements:

• 3-5 years of experience as a training professional (food/grocery tech industry is highly preferred) or a professional leading operational customer experience projects. Prior experience working on training programs & platforms and service quality improvement for blue collar workers at a large scale would be a plus
• Deep knowledge of Training and Quality concepts, frameworks, KPIs and systems
• Excellent communication (verbal and written) skills in English. Arabic or Urdu are a plus
• Passionate about Training and Customer Experience
• Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc.
• Stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams

How to Apply

Beware of recruitment scams when applying for talabat

If customer service is your passion and you want to become a part of the ever expanding Dubai skyline then join talabat . today. The company has many new job openings in real estate and in engineering as well. No matter what your profession is, you will surely find a suitable vacancy here. Send your resume to the email address and specify the position applied for in the email subject. HR department will call only shortlisted candidates for an interviews.

Benefits of working and living in Dubai

talabat offers a variety of benefits to its employees. These include:- Health insurance- Life insurance- Retirement savings plan- Paid time off- Employee assistance program talabat

Job Vacancies is committed to providing its employees with the resources they need to lead healthy and productive lives. We believe that happy and healthy employees are the key to a successful business.

If you are interested in applying, please read the following information carefully.

If you're looking for a job with talabat

Job Vacancies, here are some tips to help you prepare for your interview:

• Click on the “Apply Here” button to view the job vacancies available on the career portal of Grandiose.
• A list of open positions will appear on your screen.
• You can also search for jobs by entering your desired job role in the keyword section and by specifying the job location and type.
• Choose the position that interests you and click on “View Details”.
• Read carefully the job description and qualifications.
• Click on the “Apply now” button.
• Fill out the application form and attach the required documents.
• Click on the “Submit” button.

Please Note: By reaching out to the HR Email Address of Grandiose, questions regarding your application will be answered.