Strategic Account Manager Jobs In Dubai UAE | Bayzat

Strategic Account Manager Jobs In Dubai UAE | Bayzat

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Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to make a world-class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits, and Insurance a possibility for all businesses.

Responsibilities:

• Consistently achieve KPIs each quarter
• Execute all phases of the account retention/renewal lifecycle
• Develop and deliver world-class customer service on an ongoing basis
• Educate and train existing and new potential customers on insurance products, mechanics, and regulatory requirements
• Collaborate with cross-functional teams to optimize efficiency to improve customer service
• Efficiently manage day-to-day servicing and operations (policy renewals, endorsements, claims, pre-approvals, escalations… etc)
• Onboard customers to the Bayzat platform, while also monitoring and driving utilization
• Proactively build and maintain good working relationships with all key stakeholders (internal and external)
• Effectively manage and develop your assigned Service Account Manager

Requirements:

• 3-5 years of experience in a B2B or account management position (2 years of insurance industry experience)
• Relationship building with both internal and external stakeholders (C-suite, upper and mid-level executives)
• Excellent verbal and written communication
• Strategic and critical thinking
• Commercial acumen and problem-solving