Technical Manager Jobs in Dubai | Emirates Group

Description:

To manage the technical lifecycle of infrastructure within the relevant technologies of the responsible Technical Manager: to define, design, plan, implement and support each technology, ensuring they meet business requirements and comply with corporate policy and standards. Provide documented operational processes and procedures for 1st and 2nd level operational support groups, as well as act as a centre of excellence and 3rd level support for the respective technologies. To ensure the respective technologies have optimum capacity and availability to meet the existing and future needs of the business. To positively manage and minimize risks within the respective technologies.

Job Responsibilities:

• To manage the total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and unitized, to enable businesses to make informed finance decisions, positively contribute to the process of cost control and provide financial transparency.
• Work closely with teams responsible for vendor management and vendor contract negotiations, to ensure SLAS are monitored and managed and contracts are seen to be value for money
• To consistently meet or exceed agreed KPIS for the respective technologies.
• Collaborate closely with all IT teams to deliver products and services that contribute to the growth and longevity of the Emirates organization

Job Requirements:

• Networking technologies and architecture.
• Client-server technologies and architecture.
• IT security and protection technologies and architecture.
• Financial management for IT
• People Management