Technical Support Specialist Jobs In Vaughan, ON | Pong Game Studios

  • Full Time
  • Vaughan, ON
  • 20000 AED / Month

Pong Game Studios

Technical Support Specialist Jobs In Vaughan, ON | Pong Game Studios

For More Top Organization Jobs: Click Here

Hiring OrganizationPong Game Studios
Job LocationVaughan, ON
Date PostedSep/05/2022
Base SalaryCND
Employment TypeFull Time
Valid UntilN/A

Technical Support Specialist Jobs In Vaughan, ON | Pong Game Studios

Pong Game Studios

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Technical Support Specialist Vaughan, ON

Job Responsibilities:

  • Respond to Helpdesk inquiries, log calls in the services ticketing system, and assist users in problem resolution.
  • Install the software and computer peripherals.
  • Prepare and test new computer equipment and oversee shipping to new store locations.
  • Help supplement documentation by converting answers discovered while supporting customers and converting the information into official learning resources content.
  • Install custom software as well as software upgrades, maintain networks, and monitor for defective terminals.
  • Communicate with onsite technicians.
  • Be knowledgeable of desktop computer applications, operating systems, hardware and networking devices.

Job Requirements:

  • College diploma related to Computer Systems and Networking
  • A+ Certification
  • Network + Certification
  • You have a minimum experience of 2 years within a customer service oriented and IT environment including in-depth support experience in a large-scale network environment.
  • You are fluent in English, both written and spoken.
  • You are results-focused and reliable; always maintaining the highest level of professionalism, confidentiality, and customer service.
  • You have a strong knowledge of ticketing management systems.
  • You have a solid understanding of network peripheral devices.
  • You are experienced with firewall hardware and administration.
  • You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.
  • You have solid experience with Networks & MS Windows XP, 7, and 8 as well as 8.1 and 10 operating systems.
  • You are available to work Mon-Sun 3:30 PM to 12:00 AM any shifts.
  • Knowledge of: Microsoft Windows 7, and Windows 10 and good networking skills
  • Customer-driven – technically oriented while maintaining the ability to positively interact with non-technical clients
  • A college diploma related to Computer systems and Networking
  • A+ Certification must

Check Also

Schools That Accept the Most International Students

Schools That Accept the Most International Students

Exploring the Top Schools That Welcome International Students with Open Arms Studying abroad is an …