Telephone Operator Jobs in Fujairah UAE | Rotana Careers

Telephone Operator Jobs in Fujairah UAE | Rotana Careers

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1- Telephone Operator
Job: Full Time
Location: Fujairah, UAE

Description:

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

• Receive each guest call in a professional and friendly manner
• Maintain effective communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous manner and exceed guest expectations
• Maintain an up to date knowledge of the hotel and local services
• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls

Job Requirements:

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.