Al Futtaim
Voice of Customer Analyst Jobs in Dubai | Al Futtaim Careers
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| Hiring Organization | Al Futtaim |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Jun/21/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Voice of Customer Analyst Jobs in Dubai | Al Futtaim Careers
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION | |
|---|---|---|
| Voice of Customer Analyst | Dubai, United Arab Emirates |
Job Responsibilities:
- Manage the day to day operations of the VOHC program on Qualtrics end to end (access, invite files, export of data to BO, etc.)
- Be the central point of contact to launch any new branches, modules, touchpoints or quick-turnaround surveys.
- Conduct data audits periodically to ensure airtight quality of survey delivery and
- Recommend new touchpoints and onboard new BUs in Qualtrics.
Job Requirements:
- 2+ Years of Experience managing Qualtrics for NPS.
- 2+ Years of Experience in qualitative and quantitative research techniques ideal.
- Statistical or modelling skills and basic understanding of related databases or CRMs.
- Strong analytical skills, proficient at identifying patterns, and hypothesis-driven problem-solving