5ca

Zendesk Optimization Consultant Jobs In Saudi Arabia | 5CA

  • Full Time
  • Saudi Arabia
  • 20000 AED / Month

5CA

Zendesk Optimization Consultant Jobs In Saudi Arabia | 5CA

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Hiring Organization 5CA
Job Location Saudi Arabia
Date Posted Nov/12/2022
Base Salary SAR
Employment Type Full Time
Valid Until N/A

Zendesk Optimization Consultant Jobs In Saudi Arabia | 5CA

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List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Zendesk Optimization Consultant Jobs Saudi Arabia

Job Responsibilities:

  • Client advisory for Zendesk solution and it’s integration possibilities.
  • Executing Zendesk/CRM optimizations for clients.
  • Contributing as Zendesk domain expert in client workshops.
  • Creating optimization strategy roadmaps together with our clients and internal automation team.
  • Work closely with Automation, Information Security, Architect Office, and Product Owner to deliver CRM components of larger scale projects.

Job Requirements:

  • 3+ years Zendesk consulting or support experience / equivalent CRM experience
  • Zendesk Admin Qualification
  • Experience in improving CX processes
  • Experience in omnichannel integrations
  • Agile Project Management experience (e.g. Scrum)
  • Excellent communication skills in English, both written and verbal
  • Team player, proactive and inventive