Contact Centre Agent Jobs in Dubai | Emirates Careers


Contact Centre Agent Jobs in Dubai | Emirates Careers

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1- Contact Centre Agent
Job: Full Time
Location: Dubai, UAE


Emirates is the world’s largest international airline, with a network that spans over 160 destinations in 85 countries. We are currently looking for a Customer Sales and Service Professionals to join our multicultural team in Dubai.

Job Responsibilities:

  • Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services.
  • Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products.
  • Issue Emirates tickets to customers ensuring their request is met and to offer them tailor made travel solutions.
  • Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners.

Job Requirements:

  • Experience in Contact Centre/Hospitality industry preferred.
  • Customer Service or Call Centre: 1+ year
  • 10 Years schooling or equivalent

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