Front Desk Manager Jobs in Abu Dhabi | FAIRMONT Careers


Front Desk Manager Jobs in Abu Dhabi | FAIRMONT Careers

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1- Front Desk Manager
Job: Full Time
Location: Abu Dhabi, UAE


The Front Desk Manager should be a dynamic leader who has proven excellence in guest service delivery, training and the management of multiple departments. Reporting to the Director of Rooms, this highly capable individual will effectively lead the arrival through departure experience of our guests.

Job Responsibilities:

  • A Senior leader of the Rooms Division leadership team
  • Demonstrate a commitment to personal guest service excellence
  • Ensure that Guest and Colleague concerns are resolved in a professional and timely manner
  • Review industry trends and competition for new and innovative product and service opportunities
  • Effective recruitment, selection and training for all positions within the dept
  • Develop/update job descriptions, Job task checklists, training manuals, systems and procedures for all positions and ensure they are clearly documented and easily accessible.
  • Develop a strong team through consistently effective leadership, operations and succession planning
  • Coach and mentor colleagues to allow them to exceed guest expectations and provide a path for career development with Fairmont Bab Al Bahr.

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