School IT Helpdesk Support Jobs in Dubai | Al Futtaim Careers - Hiring

School IT Helpdesk Support Jobs in Dubai | Al Futtaim Careers

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School IT Helpdesk Support Jobs in Dubai | Al Futtaim Careers

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1- School IT Helpdesk support | Universal American School
Job: Full Time
Location: Dubai, UAE

Universal American School is run on a not-for-profit basis and is part of the Al Futtaim Education Foundation (AFEF). Founded in 2005, the school has delivered an inclusive, diverse and academically sound programme to thousands of students year on year. Our alumni have gone on to study at leading institutions of higher education in the US, Canada, the UK and other parts of the world.


Universal school is looking for an IT Helpdesk support to join their team.

The IT Helpdesk is responsible for supporting and facilitating the use of IT equipment and applications by school members. Universal American School uses Microsoft 365/Google Suite with Apple ecosystem across the school.

Job Responsibilities:

  • Maintaining, installing and supporting the use of computer equipment and peripherals for curriculum and administrative use within the school. Keep all computers and printers in good condition.
  • Install and configure a wide variety of software including Apple – major and Microsoft applications.
  • Check and fix iMacs, MacBooks, laptops & PCs throughout school.
  • Troubleshooting and repairs of various faults wherever appropriate
  • Inventory check.

Job Requirements:

  • Minimum Diploma and above in Information Technology or the equivalent.
  • Minimum 2 years’ experience working within a school or other education environment
  • Ability to prioritize work under pressure
  • Excellent communication and collaborative skills at all levels

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