UAE National Guest Relations Officer Jobs In Dubai 2023 | Al-Futtaim

Al-Futtaim

UAE National Guest Relations Officer Jobs In Dubai 2023 | Al-Futtaim

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What you will do:

  • Welcome all Showroom visitors, log reasons for visit and forwarding to relevant team members.
  • Providing excellent and a delightful customer experience as per company policy and procedures.
  • Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary.
  • Attending to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly.
  • Logging Visits (including time, date and visitor details).
  • Maintaining an up to date knowledge of personnel and procedures.
  • Delivering a warm welcome to all walk-in customers quickly and as proficiently as possible, by coordinating with employees and customers.

What equips you for the role:

  • Diploma
  • 1 years’ experience in customer service
  • Proficient in English and Arabic
  • Proficient in Microsoft Office skills

To apply for this job please visit www.careerjet.ae.