Organization: UPS Pakistan

🚀 We’re Hiring: Service Center Officer
We are looking for a proactive and detail-oriented Service Center Officer to oversee the daily operations of our service center. If you have experience in logistics or operations and are passionate about delivering exceptional customer service, we’d love to hear from you!

🔎 Key Responsibilities:

• Running the daily operations of the service center smoothly
• Processing shipments correctly and on time
• Trying to speed up and improve work
• Following safety and company rules.
• Resolving customer questions and complaints
• Assisting with shipment tracking and delivery issues
• Scheduling staff duties
• Implementing new ideas to improve service
• Maintaining records of deliveries and customers
• Preparing and checking reports
• Taking care of goods and stock
• Checking whether machines are working properly
• Liaising with shopkeepers for goods and supplies

🎓 Qualifications:

Bachelor’s degree in Business Administration, Logistics, or a related field (preferred)
Experience:
Minimum 2 years of experience in logistics, operations, or customer service roles

Skills & Competencies:

• Excellent customer service and interpersonal skills
• Proficiency in logistics software and Microsoft Office
• Strong problem-solving abilities
• High level of organizational and time management skills
• Ability to work in a fast-paced environment

Email: upspakistanhr@ups.com