Customer Service Executive Jobs in Dubai | BDP International Careers

BDP International

Customer Service Executive Jobs in Dubai | BDP International Careers

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Hiring Organization BDP International
Job Location Dubai, United Arab Emirates
Date Posted Jun/19/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Customer Service Executive Jobs in Dubai | BDP International Careers

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Customer Service Executive Dubai, United Arab Emirates

Job Responsibilities:

  • Focus on customer engagement, satisfaction, retention and reactivation through high level of service quality, close collaboration with operational and commercial key stakeholders, along with management to optimize the customer experience.
  • Support customers by providing information, answering questions, considering their suggestions and complaints
  • Ensure best-in-class customer onboarding.
  • To focus on continuous improvement of processes and controls, including management of customer complaints, aiming for consistently delivering to the customer.
  • Advising and consulting customers to ensure customer satisfaction, to maintain own key performance indicators.

Job Requirements:

  • +3 years of detailed experience of logistics and forwarding operations, pricing, product and customer service mind-set.
  • Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
  • Computer literacy with Microsoft Software applications and /or other market leading software applications.

Beware of Job Scams

As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
  • Be cautious of job offers that you didn’t apply for or solicit.
  1. Too Good to Be True:
  • If a job offer seems too good to be true in terms of pay or benefits, it might be a red flag.
  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
  • Watch out for job postings with unclear job descriptions or requirements.
  1. Poor Communication:
  • Pay attention to the quality of communication. Scammers often have poor grammar and spelling in their messages.
  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

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