BDP International
Customer Service Executive Jobs in Dubai | BDP International Careers
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Hiring Organization | BDP International |
Job Location | Dubai, United Arab Emirates |
Date Posted | Jun/19/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Customer Service Executive Jobs in Dubai | BDP International Careers
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION | |
---|---|---|
Customer Service Executive | Dubai, United Arab Emirates |
Job Responsibilities:
- Focus on customer engagement, satisfaction, retention and reactivation through high level of service quality, close collaboration with operational and commercial key stakeholders, along with management to optimize the customer experience.
- Support customers by providing information, answering questions, considering their suggestions and complaints
- Ensure best-in-class customer onboarding.
- To focus on continuous improvement of processes and controls, including management of customer complaints, aiming for consistently delivering to the customer.
- Advising and consulting customers to ensure customer satisfaction, to maintain own key performance indicators.
Job Requirements:
- +3 years of detailed experience of logistics and forwarding operations, pricing, product and customer service mind-set.
- Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
- Computer literacy with Microsoft Software applications and /or other market leading software applications.