Digital Service Assistant Manager Jobs In Dubai 2022 | Samsung Gulf

Digital Service Assistant Manager Jobs In Dubai 2022 | Samsung Gulf

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Digital Service Assistant Manager Jobs In Dubai 2022 | Samsung Gulf

List Of Vacant Positions (Newly Updated)

Job Responsibilities:

• Analytical—the individual synthesizes complex or diverse information.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Delegation—the individual delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
• Leadership—the individual inspires and motivates others to perform well, accepts feedback from others.
• Management skills—the individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.
• Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Job Requirements:

• At least 5 years of extensive experience in digital channels in call center
• Graduate – Bachelor degree holder
• Effective problem solving and negotiation skills.
• Local / GCC Experience.
• Demonstrated ability to manage Teams & subordinators.
• Self-starter being able to work under minimum supervision
• Ability to read, analyzes, and interprets technical reports, data and studies.
• Ability to respond to common inquiries or complaints from customers, distributors, or members of the business community.
• Ability to effectively present information to top management, public groups and/or clients.
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