Senior Cargo Customer Service Agent Jobs | Emirates Careers Dubai

Emirates

Senior Cargo Customer Service Agent Jobs | Emirates Careers Dubai

Hiring Organization Emirates
Job Location Dubai, United Arab Emirates
Date Posted Jun/14/2022
Base Salary AED
Employment Type Full Time
Valid Until Jun/20/2022

Senior Cargo Customer Service Agent Jobs | Emirates Careers Dubai

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Senior Cargo Customer Service Agent Dubai, UAE

Description:

Provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products, rates, bookings and regulations.

Job Responsibilities:

  • Respond to queries from customers in relation to the import and export of cargo, from the point of quotation through to reservation and acceptance.
  • Provide system support to customers to enable them to navigate though SkyChain to track their consignments.
  • Attend to customer complaints and suggestions and report these to the Supervisor on duty for further investigation, conduct any necessary follow up and in a manner which restores and maintains customer goodwill.
  • Generate reports on sales and revenue and convey this to Revenue Accounts on a daily basis to ensure that correct rates are applied and payments are claimed.

Job Requirements:

  • 10 Years schooling or equivalent
  • Logistics/Cargo, Air Cargo : 3+ Years
  • Experience in airfreight and cargo handling.
  • Experience in customer handling preferred.

Beware of Job Scams

As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
  • Be cautious of job offers that you didn’t apply for or solicit.
  1. Too Good to Be True:
  • If a job offer seems too good to be true in terms of pay or benefits, it might be a red flag.
  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
  • Watch out for job postings with unclear job descriptions or requirements.
  1. Poor Communication:
  • Pay attention to the quality of communication. Scammers often have poor grammar and spelling in their messages.
  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

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