Warehouse Manager Jobs In Dubai 2023 | Agroshipping

Agroshipping

Warehouse Manager Jobs In Dubai 2023 | Agroshipping

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Job Summary

  • Manages the Customer Service team efficiently ; builds and maintains unsurpassed customer relationships, ensures impeccable customer service at all times.
  • Ensures the team has the readiness in responding to customer queries, meeting KPIs, releasing billing reports and sending relevant documents to customers.
  • Provides trainings to customer service team on legal requirements, customer KPIs, right customer service and email etiquettes.
  • Ensures that all set KPIs per customer are met and overviews clear and comprehensive records.
  • Tracks team productivity (operations and customer service) and takes action for better planning and resourcing.
  • Overviews the inventory records and location for cost accounting to ensure adherence to the warehouse and distribution procedures are executed ; should implement best storage practices for the optimum utilization of existing space.
  • Liaises with internal customs department to ensure custom clearance procedures are compiled and legal requirements are met; ensures all JAFZA requirements and relevant information are update and available for the stock holding at any point of time.
  • Manages the control of temperature measured areas, and places systems for preventions of system failures.
  • Ensures the team is driven towards the best warehousing practices.
  • Ensures that employees are guided, supported and trained daily; organises structured on job trainings; develops career paths for all team members.
  • Should implement Lean strategies at work place and engage in Continuous Improvement Projects, which has outcomes as cost reduction, quality improvement, decreased failure rates, lead time reduction etc ; should have keen eye for identifying wastes and eliminating the same.

Requirements

  • You must have experience of working for a 3PL
  • You must have managed customer service as part of your logistics position
  • You must have managed a FMCG or food products warehouse

To apply for this job please visit bit.ly.

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