executive assistant

Snatch and Glow is a leading aesthetics clinic and training academy known for high-quality treatments and award-winning education. We are committed to operational excellence and delivering outstanding service to our clients and students. With operations across the UK and Dubai, we are a fast-growing, internationally expanding brand. We are currently seeking an Executive Assistant to support the Founder and wider team. This is a high-responsibility, fast-paced role suited to someone highly organised, detail-focused, and capable of managing multiple business functions with precision. This position reflects the core operational backbone of the company and requires someone who can take ownership, think critically, and execute at a high level across different areas of the business, including supporting a multi-location setup.

Role Scope (Not Limited To) Compliance & Regulatory Drafting and maintaining policies (GDPR, safeguarding, complaints, etc.) Preparing for awarding body approvals (e.g. Qualifi, CQC etc.) Preparing contract submissions Managing evidence collection and audit readiness Supporting risk management and governance documentation HR Managing hiring, onboarding, and contracts across multiple locations Overseeing performance management (KPIs, EOD reporting) Structuring contractor vs employee agreements Handling disciplinary processes and terminations Finance (Light–Mid Level) Supporting payment structures (salary, commission, contractor models) Understanding invoicing logic and payroll processes Assisting with budgeting for hires and projects Liaising with accountants and platforms such as Xero Legal Drafting and reviewing contracts (staff, freelancers, partnerships) Supporting dispute resolution and case handling Managing insurance communications and responses Maintaining terms, disclaimers, and overall risk positioning Admin & Operations Managing franchise communications and preparing files for handovers and decision making Overseeing hiring pipelines and recruitment processes Building and optimising internal processes and systems Strong note taking, organisation and initiative in completing tasks when faced with obstacles Providing high-level support to the Founder and executing business priorities Supporting in-clinic operations where required Assisting with coordination across UK and Dubai operationsKey Requirements Previous experience working for a British company as an EA Proven experience in operations, executive support, or business management Strong attention to detail and ability to meet strict deadlines Ability to manage multiple responsibilities across departments and locations Proactive, solutions-focused mindset Comfortable working in a fast-paced, high-performance environment Desirable (Not Essential) Experience within aesthetics, beauty, or training/education industries Familiarity with platforms such as Tenders, HubSpot, and Xero Experience supporting international or multi-location businesses Important Note This role is not limited to the responsibilities listed above. As a growing, international business, flexibility, initiative, and the ability to take ownership across multiple areas are essential. Compensation & Structure USD $1,000 per month (pro rata) Remote position Long-term opportunity Performance-based growth potential Pay: Rs279,563.00 per month Application Question(s): Have you independently managed formal complaint or dispute cases? Have you drafted formal legal correspondence in English before? Education: Bachelor's (Preferred) Language: English fluently (Required) License/Certification: Compliance certification (Preferred) GDPR / Data protection training (Preferred) Work Location: Remote