Onboarding and Communication Specialist

We are seeking a highly organized and customer-focused Onboarding and Communication Specialist to manage the end-to-end onboarding process for new hires and ensure seamless communication across multiple platforms. The ideal candidate will thrive in a fast-paced, global environment, supporting teams across different time zones while demonstrating cultural sensitivity and technical proficiency.

Coordinate the onboarding process from offer acceptance to full integration into company systems. Set up new hires on internal data systems and assist with partner email configurations. Guide new hires in navigating communication tools (e.g., Slack, Teams, WhatsApp) based on client preferences. Track and resolve onboarding issues in collaboration with the Uber Onboarding team. Stay updated on task announcements and process changes to ensure compliance. Communication & Administrative Tasks: Draft and manage announcements across various communication platforms (Teams, Slack, WhatsApp, etc.). Maintain and update critical tracking documents, including: Onboarding & offboarding tracker Active task & auditors list Ensure consistent and professional communication across all channels.

Strong organizational skills with the ability to multitask and adapt to changing priorities. Excellent written and verbal communication skills. Proficiency in Microsoft Office, Google Sheets, SharePoint, Teams, Slack, and other collaboration tools. Experience in HR administration, recruitment coordination, or onboarding in a global, multi-time-zone setting. Familiarity with HRIS platforms like Deel or similar systems. Ability to work PST hours and support teams across different regions. High technical aptitude and problem-solving skills. Cultural sensitivity and experience working with international teams.

Proactivity – Anticipate challenges and provide solutions. Attention to Detail – Ensure accuracy in all tasks. Accountability – Take ownership of responsibilities. Communication – Maintain clarity and professionalism across platforms. Adaptability – Thrive in a dynamic, evolving work setting. Cultural Sensitivity – Respect and embrace global diversity.