Patient Care Coordinator

This role involves managing patient coordination and healthcare administrative workflows for US-based healthcare practices. You will ensure smooth communication between patients, doctors, insurance companies, and labs so that patient care processes run without delays or confusion.

Verify patient insurance coverage (copay, deductible, coinsurance, etc.) Handle prior authorizations for treatments, tests, and prescriptions Submit and track referrals with proper documentation Maintain and update patient records in EHR systems Monitor provider inboxes, task queues, and lab results Ensure timely follow-ups on medical reports and communications Coordinate between patients, doctors, labs, pharmacies, and insurance companies Provide clear updates and instructions to patients Support patients after visits and ensure care plan completion

Knowledge of insurance verification and authorization process (preferred, not mandatory) Familiarity with EHR/CRM systems is an advantage Strong communication and coordination skills Good understanding of confidentiality (HIPAA awareness) Ability to manage multiple workflows and tasks Proficiency in Google Workspace / MS Office Strong organization and time management skills Ability to work in structured processes and handle high workload

Fully remote job Training and onboarding provided Exposure to US healthcare system operations Stable full-time role Career growth in healthcare administration Experience in EHR, insurance, and medical coordination systems