Project Coordinator

Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer’s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities.

Coordination of the deployment processes. Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow) Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status Working in a team environment Developing firm understanding of the principles and best practices of inventory management. Managing project tools including nterprise, such as Client dashboards, Smartsheets and MS Excel Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes. Project management experience is a plus

Bachelor’s degree in IT/Business Administration or any other related field Strong customer service skills Excellent organization skills and process expertise Ability to deal with ambiguity. Excellent verbal and written communication skills Ability to meet aggressive deadlines Analytical with excellent problem-solving skills Very driven, team-oriented and active participant in accomplishing team goals Ability to work with little or no supervision